TERMS & CONDITIONS / PRIVACY POLICY

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request.

Cookie/Tracking Technology
This site uses cookie and tracking technology only to fulfill your requests, and any cookies used never contain any of your private personal information or transaction information.

Distribution of Information
We never sell or trade personally identifiable information such as names, postal addresses, email addresses, phone numbers, etc.. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Commitment to Data Security
Your personally identifiable information is kept secure and is served over an industry standard Secured Socket Layer (SSL). Only authorized employees and contractors (who have agreed to keep such information secure and confidential) have access to any information supplied. All emails and newsletters from this site allow you to opt out of further mailings. We will never share or sell your debit or credit card information.

Account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Refunds & Complaints
All sales are final at the time of purchase. If you mistakenly purchase an item, please contact us immediately and we will take reasonable steps to rectify the problem or make an exchange. We reserve the right to enforce the original purchase depending on the circumstances. Your compliments, comments or complaints are always welcome.

Delivery
If you purchase a gift certificate to be physically mailed to you, we will endeavor to mail it within two business days. Please call us if you have not received the gift certificate within one week from your time of purchase.

If you purchase a printable gift certificate, you should receive it by email within a few minutes. Please call us if you experience any problems.